Accessibility statement

We aim to meet WCAG 2.2 level AA. Some of it is verified, some of it is not yet, and this page says which is which.

Last reviewed 5 October 2026.

What has been checked

These were measured on the live page rather than assumed, and are re-checked when the design changes:

• Colour contrast. Every piece of visible text on the home page meets the AA threshold, measured against the colour it actually sits on. The last three failures, the footer contact address and two labels in the phone illustration, were fixed on 5 October 2026.
• Nothing depends on colour alone. The three service categories differ by label and icon as well as by shade, so they still separate if you cannot distinguish the greens.
• Keyboard. Everything interactive is reachable with Tab and has a visible focus ring, a 3px outline offset from the control. A skip link to the search is the first thing you reach.
• Reduced motion. If your device asks for less motion, the typing animation, the scrolling partner strip, and the smooth scrolling all stop. The partner strip also drops its duplicate copy so nothing is read out twice.
• Structure. One h1 per page, no skipped heading levels, and real landmarks so you can jump between header, navigation, main, and footer.
• Labels. Every form field has a label, every button has an accessible name, and every image has alt text.
• Touch targets. Buttons are at least 46px tall, and the main actions are 54 to 56px.
• Zoom and reflow. The layout works down to a 320px wide screen with no sideways scrolling.

What is not done yet

We would rather name these than let you discover them:

• These legal pages are English only. The search itself works in 28 languages, but this page, the privacy policy, and the terms have not been translated. That is backwards, because the people most likely to need the privacy policy are the ones least likely to read English. It is the next thing on the list.
• Seven of the ten translations are machine generated and have not been checked by a native speaker. They may be grammatically wrong or unintentionally rude. English and the human-reviewed languages are marked in the source.
• No screen reader testing on real hardware. The markup is built for it and checked programmatically, but nobody has sat down with VoiceOver, NVDA, or TalkBack and worked through a search end to end. Until that happens we will not claim it works well, only that it should.
• The map is Google's. When you open the map view we embed Google Maps, and its accessibility is theirs, not ours. Every place shown on the map is also in the list view with its address and phone number, so you never have to use the map to get the information.
• No formal audit. No independent accessibility auditor has reviewed this site.

If something does not work for you

Tell us and we will fix it. This matters more than most bug reports, because someone who cannot use the site cannot find a clinic.

Email whatway2026@gmail.com. Describe what you were trying to do and what happened, and include your device or assistive software if you know it. You do not need to use technical language.

We review every accessibility message and will reply by email.

If you cannot use this site at all

Call 211. It is free, it is answered by a person, it covers most of the United States, and it has interpreters. It does the same job this site does and it does not require a screen.

This statement describes the state of the site on the date above. It is a self-assessment, not a certification.